ICTBroadcast is multi-tenant, unified communications and telemarketing software solution supporting Voice, SMS, Email and Fax broadcasting. On the other hand, ICTDialer is similar product but it is free and open source. ICTDialer has less features than ICTBroadcast. Following is a feature comparison table of ICTBroadcast and ICTDialer.
Both projects has been developed with entirely different approach and uses different technologies. ICTDialer has been developed for open source community over re-known open source technologies like communication framework Plivo, open source Content Management System Drupal, LAMP stack and communication backend engines Freeswitch and Kannel while ICTBroadast has been developed for buisness owners and professionals developed over custom communication framework, LAMP stack and communication engines Asterisk and Kannel.
| Features | ICTBroadcast | ICTDialer |
|---|---|---|
| Voice Broadcasting |  | |
| SMS Broadcasting | | |
| Fax Broadcasting | | |
| Email Broadcasting | |  |
| Contacts Management | | |
| Interactive Voice Broadcasting (Press-1 Campaign) | | (using IVRDesigner)
|
| Multi-tenant & Multi-campaign | | |
| Campaign Summary & CDR Reports | | |
| Multi-service Billing | | |
| Campaign Scheduling | | |
| External Call Center | | |
| Surveys and Polls | | |
| AMD (Answering Machine Detection) | | |
| DNC (Do Not Call) Support | | |
| Inbound Campaign | | |
| Custom Caller ID | | |
| Multiple Trunks support | | |
| Realtime Campaign Management | | |
| Multiple Technology (SIP, IAX2) | | |
| RESTAPIs | | |
| Rates and Routes Management | | |
| Payments Management | | |
| Scalability | | |
| IVR Designer | | |
| Appointment Reminder | | |